We hope that you are happy with your purchase from us but understand if you need to return your items. We can offer a refund on items returned in an as new condition with the tags intact within 28 days of delivery. Refunds exclude any shipping fees including return postage. Proof of purchase must be available for us to process a refund. Any items received in a non-sellable condition will not be accepted.
Please ensure that you return the items to us folded and in their original packaging. We recommend that items are returned to us using a trackable, signed-for, delivery service and that you insure your return for the value of the product.
If you have received an item from The Cornish Surfer as a gift, you may return it for an exchange only. Please state this clearly when returning.
PLEASE SEND YOUR RETURNS TO:
The Cornish Surfer Returns
Refunds can take 10 working days to process so please allow 10 working days from the date we received your parcel before getting in touch. If you haven’t received your refund within 2 weeks, then please do get intouch at [email protected]
Please note, PayPal transactions can take up to 24 hours and credit/debit cards may take up to 5 workings days to clear into your account, once a refund has been made.